Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores /

Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Authors:	Raha Khalafinezhad, Choi, Sang Long, supervisor, Fakulti Pengurusan
Format:
Language:	eng
Published:	2013
Subjects:	Customer relations Customer services

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