Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores /
Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2013
| Main Authors: | , , |
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| Format: | |
| Language: | eng |
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2013
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| _version_ | 1826454263445848064 |
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| author | Raha Khalafinezhad Choi, Sang Long, supervisor Fakulti Pengurusan |
| author_facet | Raha Khalafinezhad Choi, Sang Long, supervisor Fakulti Pengurusan |
| author_sort | Raha Khalafinezhad |
| collection | OCEAN |
| description | Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2013 |
| first_indexed | 2024-03-05T12:50:23Z |
| format | |
| id | KOHA-OAI-TEST:486788 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T12:50:23Z |
| publishDate | 2013 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4867882020-12-19T17:17:57ZCustomer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores / Raha Khalafinezhad Choi, Sang Long, supervisor Fakulti Pengurusan 2013engThesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2013Includes bibliographical referencesPRZSLCustomer relationsCustomer services |
| spellingShingle | Customer relations Customer services Raha Khalafinezhad Choi, Sang Long, supervisor Fakulti Pengurusan Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores / |
| title | Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores / |
| title_full | Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores / |
| title_fullStr | Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores / |
| title_full_unstemmed | Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores / |
| title_short | Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores / |
| title_sort | customer relationship management for enhancing the customer satisfaction and customer loyalty in iran shahrvand stores |
| topic | Customer relations Customer services |
| work_keys_str_mv | AT rahakhalafinezhad customerrelationshipmanagementforenhancingthecustomersatisfactionandcustomerloyaltyiniranshahrvandstores AT choisanglongsupervisor customerrelationshipmanagementforenhancingthecustomersatisfactionandcustomerloyaltyiniranshahrvandstores AT fakultipengurusan customerrelationshipmanagementforenhancingthecustomersatisfactionandcustomerloyaltyiniranshahrvandstores |