Development of a framework for TQM implementation in small businesses /

Thesis (Doctor of Philosophy) - University of Birmingham, 2000

Bibliographic Details
Main Author: Sha'ri Mohd. Yusof
Format:
Language:eng
Published: University of Birmingham, 2000
Subjects:
Online Access:http://www.psz.utm.my/sla/billing/login.asp?mid=6000