Knowledge-based CRM using ontology-based process-oriented society-independent agent system /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
| Main Authors: | , , |
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| Format: | |
| Language: | eng |
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2013
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| _version_ | 1796747213680934912 |
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| author | Mahmood Fathalipour, 1981- Ali Selamat, supervisor Fakulti Komputeran |
| author_facet | Mahmood Fathalipour, 1981- Ali Selamat, supervisor Fakulti Komputeran |
| author_sort | Mahmood Fathalipour, 1981- |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013 |
| first_indexed | 2024-03-05T13:04:59Z |
| format | |
| id | KOHA-OAI-TEST:491643 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T13:04:59Z |
| publishDate | 2013 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4916432020-12-19T17:18:10ZKnowledge-based CRM using ontology-based process-oriented society-independent agent system / Mahmood Fathalipour, 1981- Ali Selamat, supervisor Fakulti Komputeran 2013engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013Includes bibliographical referencesPRZSLCustomer relations |
| spellingShingle | Customer relations Mahmood Fathalipour, 1981- Ali Selamat, supervisor Fakulti Komputeran Knowledge-based CRM using ontology-based process-oriented society-independent agent system / |
| title | Knowledge-based CRM using ontology-based process-oriented society-independent agent system / |
| title_full | Knowledge-based CRM using ontology-based process-oriented society-independent agent system / |
| title_fullStr | Knowledge-based CRM using ontology-based process-oriented society-independent agent system / |
| title_full_unstemmed | Knowledge-based CRM using ontology-based process-oriented society-independent agent system / |
| title_short | Knowledge-based CRM using ontology-based process-oriented society-independent agent system / |
| title_sort | knowledge based crm using ontology based process oriented society independent agent system |
| topic | Customer relations |
| work_keys_str_mv | AT mahmoodfathalipour1981 knowledgebasedcrmusingontologybasedprocessorientedsocietyindependentagentsystem AT aliselamatsupervisor knowledgebasedcrmusingontologybasedprocessorientedsocietyindependentagentsystem AT fakultikomputeran knowledgebasedcrmusingontologybasedprocessorientedsocietyindependentagentsystem |