Knowledge-based CRM using ontology-based process-oriented society-independent agent system [electronic resource] /

Knowledge-based CRM using ontology-based process-oriented society-independent agent system [electronic resource] /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Author: Mahmood Fathalipour, 1981-
Format:
Language:eng
Published: 2013
Subjects:
Customer relations

Similar Items