Knowledge-based CRM using ontology-based process-oriented society-independent agent system [electronic resource] /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
Main Author: | Mahmood Fathalipour, 1981- |
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Format: | |
Language: | eng |
Published: |
2013
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Subjects: |
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