Improving service quality gap through customer satisfaction in school of postgraduate studies [electronic resource] /

Improving service quality gap through customer satisfaction in school of postgraduate studies [electronic resource] /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Author: Haniyeh Fattahi, 1986-
Format:
Language:eng
Published: 2013
Subjects:
Customer services

Similar Items