Improving service quality gap through customer satisfaction in school of postgraduate studies [electronic resource] /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
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| Jezik: | eng |
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2013
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| Sažetak: | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013 |
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