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Improving service quality gap...
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Permanent link
Improving service quality gap through customer satisfaction in school of postgraduate studies [electronic resource] /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
Manylion Llyfryddiaeth
Prif Awdur:
Haniyeh Fattahi, 1986-
Fformat:
Iaith:
eng
Cyhoeddwyd:
2013
Pynciau:
Customer services
Daliadau
Disgrifiad
Eitemau Tebyg
Dangos Staff
Eitemau Tebyg
Improving service quality gap through customer satisfaction in school of postgraduate studies /
gan: Haniyeh Fattahi, 1986-, et al.
Cyhoeddwyd: (2013)
Customer service training [electronic resource] /
gan: 365176 Kamin, Maxine
Cyhoeddwyd: (2002)
The Impact of Service Quality through Customer Satisfaction on Customer Loyalty
gan: Ishak Sagala, et al.
Cyhoeddwyd: (2021-07-01)
Quality customer service : how to win with the customer /
gan: 346261 Martin, William B.
Cyhoeddwyd: (2001)
Measuring customer service effectiveness /
gan: Cook, Sarah, 1955-
Cyhoeddwyd: (2004)