Improving service quality gap through customer satisfaction in school of postgraduate studies [electronic resource] /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Manylion Llyfryddiaeth
Prif Awdur: Haniyeh Fattahi, 1986-
Fformat:
Iaith:eng
Cyhoeddwyd: 2013
Pynciau: