Improving service quality gap through customer satisfaction in school of postgraduate studies /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Authors: Haniyeh Fattahi, 1986-, Halina Mohamed Dahlan, supervisor, Fakulti Komputeran
Format:
Language:eng
Published: 2013
Subjects: