Improving service quality gap through customer satisfaction in school of postgraduate studies /

Improving service quality gap through customer satisfaction in school of postgraduate studies /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Bibliografski detalji
Glavni autori: Haniyeh Fattahi, 1986-, Halina Mohamed Dahlan, supervisor, Fakulti Komputeran
Format:
Jezik:eng
Izdano: 2013
Teme:
Customer services

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