Skip to content
VuFind
English
Deutsch
Español
Français
Italiano
日本語
Nederlands
Português
Português (Brasil)
中文(简体)
中文(繁體)
Türkçe
עברית
Gaeilge
Cymraeg
Ελληνικά
Català
Euskara
Русский
Čeština
Suomi
Svenska
polski
Dansk
slovenščina
اللغة العربية
বাংলা
Galego
Tiếng Việt
Hrvatski
हिंदी
Հայերէն
Українська
Sámegiella
Монгол
Language
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Improving service quality gap...
Cite this
Text this
Email this
Print
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Permanent link
Improving service quality gap through customer satisfaction in school of postgraduate studies /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
Bibliographic Details
Main Authors:
Haniyeh Fattahi, 1986-
,
Halina Mohamed Dahlan, supervisor
,
Fakulti Komputeran
Format:
Language:
eng
Published:
2013
Subjects:
Customer services
Holdings
Description
Similar Items
Staff View
Similar Items
Improving service quality gap through customer satisfaction in school of postgraduate studies [electronic resource] /
by: Haniyeh Fattahi, 1986-
Published: (2013)
Quality customer service : how to win with the customer /
by: 346261 Martin, William B.
Published: (2001)
SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT /
by: Ahmad Jusoh, editor, et al.
Published: (2017)
Measuring customer service effectiveness /
by: Cook, Sarah, 1955-
Published: (2004)
The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
by: Abdullah, Norshafina
Published: (2007)