Kesan amalan prinsip pengurusan kualiti ISO 9001: 2008 dan kepuasan pelanggan keatas gelagat komunikasi dalam pendidikan tinggi [electronic resource] /

Bibliographic Details
Main Author:	559709 Nur Mazreen Mohd. Noor Azizaman
Format:
Language:	may
Published:	2013
Subjects:	ISO 9001 Standard Quality control

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