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The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor /

The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor /

Bibliographic Details
Main Authors: Ravindran Raman, 1968-, Nik Hasnaa Nik Mahmood, supervisor, Fakulti Pengurusan
Format:
Language:eng
Published: 2011
Subjects:
Customer services
Consumer satisfaction
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