The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor /
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Language: | eng |
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2011
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author | Ravindran Raman, 1968- Nik Hasnaa Nik Mahmood, supervisor Fakulti Pengurusan |
author_facet | Ravindran Raman, 1968- Nik Hasnaa Nik Mahmood, supervisor Fakulti Pengurusan |
author_sort | Ravindran Raman, 1968- |
collection | OCEAN |
description | |
first_indexed | 2024-03-05T13:22:45Z |
format | |
id | KOHA-OAI-TEST:497588 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T13:22:45Z |
publishDate | 2011 |
record_format | dspace |
spelling | KOHA-OAI-TEST:4975882020-12-19T17:18:23ZThe relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor / Ravindran Raman, 1968- Nik Hasnaa Nik Mahmood, supervisor Fakulti Pengurusan 2011engIncludes bibliographical referencesPRZSLCustomer servicesConsumer satisfaction |
spellingShingle | Customer services Consumer satisfaction Ravindran Raman, 1968- Nik Hasnaa Nik Mahmood, supervisor Fakulti Pengurusan The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor / |
title | The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor / |
title_full | The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor / |
title_fullStr | The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor / |
title_full_unstemmed | The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor / |
title_short | The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor / |
title_sort | relationship between customer service training and customers satisfaction at university teknologi malaysia skudai johor |
topic | Customer services Consumer satisfaction |
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