Vanishing boundaries : how integrating manufacturing and services creates customer value /

"Presenting the innovative thesis that global competition and supply chain complexity are increasing so rapidly that managers must reach across the manufacturing and service boundary to gather more universally applicable ideas, this groundbreaking work addresses the unprecedented array of new o...

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Bibliographic Details
Main Authors: Crandall, Richard E., 1930-, author, Crandall, William, 1956-, author
Format:
Language:eng
Published: Boca Raton, Florida : CRC Press/Taylor & Francis Group, 2014
Subjects: