Social CRM framework for a telecomunication company in Malaysia /

Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2014

Bibliographic Details
Main Authors: Azra Ain Abdul Rahman, 1986-, author, Rusni Daruis, supervisor, Faculty of Advanced Informatics School
Format:
Language:eng
Published: Kuala Lumpur : Universiti Teknologi Maysia, 2014
Subjects: