Social CRM framework for a telecomunication company in Malaysia /
Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2014
| Main Authors: | , , |
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| Format: | |
| Language: | eng |
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Kuala Lumpur : Universiti Teknologi Maysia,
2014
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| Subjects: |
| _version_ | 1796750650833371136 |
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| author | Azra Ain Abdul Rahman, 1986-, author Rusni Daruis, supervisor Faculty of Advanced Informatics School |
| author_facet | Azra Ain Abdul Rahman, 1986-, author Rusni Daruis, supervisor Faculty of Advanced Informatics School |
| author_sort | Azra Ain Abdul Rahman, 1986-, author |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2014 |
| first_indexed | 2024-03-05T13:54:42Z |
| format | |
| id | KOHA-OAI-TEST:508141 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T13:54:42Z |
| publishDate | 2014 |
| publisher | Kuala Lumpur : Universiti Teknologi Maysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5081412020-12-19T17:18:49ZSocial CRM framework for a telecomunication company in Malaysia / Azra Ain Abdul Rahman, 1986-, author Rusni Daruis, supervisor Faculty of Advanced Informatics School Kuala Lumpur : Universiti Teknologi Maysia, 2014engThesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2014Bibliography: p. 80-83.PSZKLLTelecommunication systemsCustomer relations |
| spellingShingle | Telecommunication systems Customer relations Azra Ain Abdul Rahman, 1986-, author Rusni Daruis, supervisor Faculty of Advanced Informatics School Social CRM framework for a telecomunication company in Malaysia / |
| title | Social CRM framework for a telecomunication company in Malaysia / |
| title_full | Social CRM framework for a telecomunication company in Malaysia / |
| title_fullStr | Social CRM framework for a telecomunication company in Malaysia / |
| title_full_unstemmed | Social CRM framework for a telecomunication company in Malaysia / |
| title_short | Social CRM framework for a telecomunication company in Malaysia / |
| title_sort | social crm framework for a telecomunication company in malaysia |
| topic | Telecommunication systems Customer relations |
| work_keys_str_mv | AT azraainabdulrahman1986author socialcrmframeworkforatelecomunicationcompanyinmalaysia AT rusnidaruissupervisor socialcrmframeworkforatelecomunicationcompanyinmalaysia AT facultyofadvancedinformaticsschool socialcrmframeworkforatelecomunicationcompanyinmalaysia |