Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /

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Bibliographic Details
Main Authors: 350577 Loshin, David, Reifer, Abie
Format:
Language:eng
Published: Amsterdam : Elsevier, 2013
Subjects:
Customer relations.
Customer services.

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