Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /

PSZKLL

Bibliographic Details
Main Authors: 350577 Loshin, David, Reifer, Abie
Format:
Language:eng
Published: Amsterdam : Elsevier, 2013
Subjects:
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author 350577 Loshin, David
Reifer, Abie
author_facet 350577 Loshin, David
Reifer, Abie
author_sort 350577 Loshin, David
collection OCEAN
description PSZKLL
first_indexed 2024-03-05T13:55:32Z
format
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institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T13:55:32Z
publishDate 2013
publisher Amsterdam : Elsevier,
record_format dspace
spelling KOHA-OAI-TEST:5084172020-12-19T17:18:50ZUsing information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / 350577 Loshin, David Reifer, Abie Amsterdam : Elsevier,2013engPSZKLLCustomer relations.Customer services.URN:ISBN:9780124105430 (pbk.)
spellingShingle Customer relations.
Customer services.
350577 Loshin, David
Reifer, Abie
Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
title Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
title_full Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
title_fullStr Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
title_full_unstemmed Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
title_short Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
title_sort using information to develop a culture of customer centricity customer centricity analytics and information utilization
topic Customer relations.
Customer services.
work_keys_str_mv AT 350577loshindavid usinginformationtodevelopacultureofcustomercentricitycustomercentricityanalyticsandinformationutilization
AT reiferabie usinginformationtodevelopacultureofcustomercentricitycustomercentricityanalyticsandinformationutilization