Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
PSZKLL
Main Authors: | , |
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Format: | |
Language: | eng |
Published: |
Amsterdam : Elsevier,
2013
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Subjects: |
_version_ | 1796750706907021312 |
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author | 350577 Loshin, David Reifer, Abie |
author_facet | 350577 Loshin, David Reifer, Abie |
author_sort | 350577 Loshin, David |
collection | OCEAN |
description | PSZKLL |
first_indexed | 2024-03-05T13:55:32Z |
format | |
id | KOHA-OAI-TEST:508417 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T13:55:32Z |
publishDate | 2013 |
publisher | Amsterdam : Elsevier, |
record_format | dspace |
spelling | KOHA-OAI-TEST:5084172020-12-19T17:18:50ZUsing information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / 350577 Loshin, David Reifer, Abie Amsterdam : Elsevier,2013engPSZKLLCustomer relations.Customer services.URN:ISBN:9780124105430 (pbk.) |
spellingShingle | Customer relations. Customer services. 350577 Loshin, David Reifer, Abie Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / |
title | Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / |
title_full | Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / |
title_fullStr | Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / |
title_full_unstemmed | Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / |
title_short | Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / |
title_sort | using information to develop a culture of customer centricity customer centricity analytics and information utilization |
topic | Customer relations. Customer services. |
work_keys_str_mv | AT 350577loshindavid usinginformationtodevelopacultureofcustomercentricitycustomercentricityanalyticsandinformationutilization AT reiferabie usinginformationtodevelopacultureofcustomercentricitycustomercentricityanalyticsandinformationutilization |