Assessment of factors leading to customer relationship management success in telecommunication industry /

Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010

Bibliographic Details
Main Authors: Arab, Farnaz, Harihodin Selamat, Assoc. Prof. Dr., Fakulti Sains Komputer dan Sistem Maklumat
Format:
Language:eng
Published: 2010
Subjects: