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Assessment of factors leading to customer relationship management success in telecommunication industry /
Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010
Bibliographic Details
Main Authors:
Arab, Farnaz
,
Harihodin Selamat, Assoc. Prof. Dr.
,
Fakulti Sains Komputer dan Sistem Maklumat
Format:
Language:
eng
Published:
2010
Subjects:
Customer relations
Holdings
Description
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