Assessment of factors leading to customer relationship management success in telecommunication industry /

Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010

Bibliographic Details
Main Authors:	Arab, Farnaz, Harihodin Selamat, Assoc. Prof. Dr., Fakulti Sains Komputer dan Sistem Maklumat
Format:
Language:	eng
Published:	2010
Subjects:	Customer relations

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