Assessment of factors leading to customer relationship management success in telecommunication industry /
Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010
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| Format: | |
| Language: | eng |
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2010
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| _version_ | 1826460269331611648 |
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| author | Arab, Farnaz Harihodin Selamat, Assoc. Prof. Dr. Fakulti Sains Komputer dan Sistem Maklumat |
| author_facet | Arab, Farnaz Harihodin Selamat, Assoc. Prof. Dr. Fakulti Sains Komputer dan Sistem Maklumat |
| author_sort | Arab, Farnaz |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010 |
| first_indexed | 2024-03-05T14:18:41Z |
| format | |
| id | KOHA-OAI-TEST:516033 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T14:18:41Z |
| publishDate | 2010 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5160332020-12-19T17:19:10ZAssessment of factors leading to customer relationship management success in telecommunication industry / Arab, Farnaz Harihodin Selamat, Assoc. Prof. Dr. Fakulti Sains Komputer dan Sistem Maklumat 2010engThesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010Includes bibliographical referencesPSZKLLCustomer relations |
| spellingShingle | Customer relations Arab, Farnaz Harihodin Selamat, Assoc. Prof. Dr. Fakulti Sains Komputer dan Sistem Maklumat Assessment of factors leading to customer relationship management success in telecommunication industry / |
| title | Assessment of factors leading to customer relationship management success in telecommunication industry / |
| title_full | Assessment of factors leading to customer relationship management success in telecommunication industry / |
| title_fullStr | Assessment of factors leading to customer relationship management success in telecommunication industry / |
| title_full_unstemmed | Assessment of factors leading to customer relationship management success in telecommunication industry / |
| title_short | Assessment of factors leading to customer relationship management success in telecommunication industry / |
| title_sort | assessment of factors leading to customer relationship management success in telecommunication industry |
| topic | Customer relations |
| work_keys_str_mv | AT arabfarnaz assessmentoffactorsleadingtocustomerrelationshipmanagementsuccessintelecommunicationindustry AT harihodinselamatassocprofdr assessmentoffactorsleadingtocustomerrelationshipmanagementsuccessintelecommunicationindustry AT fakultisainskomputerdansistemmaklumat assessmentoffactorsleadingtocustomerrelationshipmanagementsuccessintelecommunicationindustry |