Assessment of factors leading to customer relationship management success in telecommunication industry /

Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010

Bibliographic Details
Main Authors: Arab, Farnaz, Harihodin Selamat, Assoc. Prof. Dr., Fakulti Sains Komputer dan Sistem Maklumat
Format:
Language:eng
Published: 2010
Subjects:
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author Arab, Farnaz
Harihodin Selamat, Assoc. Prof. Dr.
Fakulti Sains Komputer dan Sistem Maklumat
author_facet Arab, Farnaz
Harihodin Selamat, Assoc. Prof. Dr.
Fakulti Sains Komputer dan Sistem Maklumat
author_sort Arab, Farnaz
collection OCEAN
description Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010
first_indexed 2024-03-05T14:18:41Z
format
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institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T14:18:41Z
publishDate 2010
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spelling KOHA-OAI-TEST:5160332020-12-19T17:19:10ZAssessment of factors leading to customer relationship management success in telecommunication industry / Arab, Farnaz Harihodin Selamat, Assoc. Prof. Dr. Fakulti Sains Komputer dan Sistem Maklumat 2010engThesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010Includes bibliographical referencesPSZKLLCustomer relations
spellingShingle Customer relations
Arab, Farnaz
Harihodin Selamat, Assoc. Prof. Dr.
Fakulti Sains Komputer dan Sistem Maklumat
Assessment of factors leading to customer relationship management success in telecommunication industry /
title Assessment of factors leading to customer relationship management success in telecommunication industry /
title_full Assessment of factors leading to customer relationship management success in telecommunication industry /
title_fullStr Assessment of factors leading to customer relationship management success in telecommunication industry /
title_full_unstemmed Assessment of factors leading to customer relationship management success in telecommunication industry /
title_short Assessment of factors leading to customer relationship management success in telecommunication industry /
title_sort assessment of factors leading to customer relationship management success in telecommunication industry
topic Customer relations
work_keys_str_mv AT arabfarnaz assessmentoffactorsleadingtocustomerrelationshipmanagementsuccessintelecommunicationindustry
AT harihodinselamatassocprofdr assessmentoffactorsleadingtocustomerrelationshipmanagementsuccessintelecommunicationindustry
AT fakultisainskomputerdansistemmaklumat assessmentoffactorsleadingtocustomerrelationshipmanagementsuccessintelecommunicationindustry