Assessment of factors leading to customer relationship management success in telecommunication industry /
Thesis (Sarjana Sains (Pengurusan Teknologi Maklumat)) - Universiti Teknologi Malaysia, 2010
Main Authors: | Arab, Farnaz, Harihodin Selamat, Assoc. Prof. Dr., Fakulti Sains Komputer dan Sistem Maklumat |
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Format: | |
Language: | eng |
Published: |
2010
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Subjects: |
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