The moderating effects of perceived ease of use and perceived usefulness on e-service quality, value and satisfaction [electronic resource] /

Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Authors: Muhammad Khairi Abdul Majid, author, Mohd. Shoki Md. Ariff, supervisor, Fakulti Pengurusan
Format:
Language:eng
Published: 2013
Subjects: