The impact of total quality management practices with effects from moderators and mediators on business performance [electronic resource] /

Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2014

Bibliographic Details
Main Authors: Md. Fauzi Ahmad @ Mohamad, 1975-, Norhayati Mohmad Zakwan @ Zakuan, supervisor, Ahmad Jusoh, supervisor, Sha'ri Mohd. Yusof, Fakulti Pengurusan
Format:
Language:eng
Published: 2014