Development balanced scorecard (BSC) with a system dynamic (SD) model for service industry /

Thesis (Sarjana Kejuruteraan (Kejuruteraan Industri)) - Universiti Teknologi Malaysia, 2014

Bibliographic Details
Main Authors:	Alireza Firouzi, 1977- author, Syed Ahmad Helmi Syed Hassan, Fakulti Kejuruteraan Mekanikal
Format:
Language:	eng
Published:	2014
Subjects:	Embedded computer systems

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