Development balanced scorecard (BSC) with a system dynamic (SD) model for service industry /

Development balanced scorecard (BSC) with a system dynamic (SD) model for service industry /

Thesis (Sarjana Kejuruteraan (Kejuruteraan Industri)) - Universiti Teknologi Malaysia, 2014

Bibliographic Details
Main Authors: Alireza Firouzi, 1977- author, Syed Ahmad Helmi Syed Hassan, Fakulti Kejuruteraan Mekanikal
Format:
Language:eng
Published: 2014
Subjects:
Embedded computer systems
Description
Summary:Thesis (Sarjana Kejuruteraan (Kejuruteraan Industri)) - Universiti Teknologi Malaysia, 2014

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