Perceived service quality vs customer expectation in motorcycle shop/
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Johor Bahru, Johor: Universiti Teknologi Malaysia,
2014
|
| Subjects: |