Examining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users /
Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2014
| Main Authors: | , , |
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| Format: | text |
| Language: | eng |
| Published: |
Johor Bahru, Johor : Universiti Teknologi Malaysia,
2014
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| Subjects: |
| _version_ | 1826462445314506752 |
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| author | Maryam Hakimzadehsargh, 1967-, author 598672 Shoki Mohd Ariff, supervisor 639721 Fakulti Pengurusan 538641 |
| author_facet | Maryam Hakimzadehsargh, 1967-, author 598672 Shoki Mohd Ariff, supervisor 639721 Fakulti Pengurusan 538641 |
| author_sort | Maryam Hakimzadehsargh, 1967-, author 598672 |
| collection | OCEAN |
| description | Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2014 |
| first_indexed | 2024-03-05T14:50:53Z |
| format | text |
| id | KOHA-OAI-TEST:526689 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T14:50:53Z |
| publishDate | 2014 |
| publisher | Johor Bahru, Johor : Universiti Teknologi Malaysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5266892023-05-16T02:26:06ZExamining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users / Maryam Hakimzadehsargh, 1967-, author 598672 Shoki Mohd Ariff, supervisor 639721 Fakulti Pengurusan 538641 textJohor Bahru, Johor : Universiti Teknologi Malaysia,2014engThesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2014Includes bibliographical referencesPRZSLLocal service airlinesAirlinesAirlines |
| spellingShingle | Local service airlines Airlines Airlines Maryam Hakimzadehsargh, 1967-, author 598672 Shoki Mohd Ariff, supervisor 639721 Fakulti Pengurusan 538641 Examining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users / |
| title | Examining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users / |
| title_full | Examining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users / |
| title_fullStr | Examining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users / |
| title_full_unstemmed | Examining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users / |
| title_short | Examining the effect of e-service quality, e-satisfaction and computer self efficacy on e-loyalty among AirAsia's website users / |
| title_sort | examining the effect of e service quality e satisfaction and computer self efficacy on e loyalty among airasia s website users |
| topic | Local service airlines Airlines Airlines |
| work_keys_str_mv | AT maryamhakimzadehsargh1967author598672 examiningtheeffectofeservicequalityesatisfactionandcomputerselfefficacyoneloyaltyamongairasiaswebsiteusers AT shokimohdariffsupervisor639721 examiningtheeffectofeservicequalityesatisfactionandcomputerselfefficacyoneloyaltyamongairasiaswebsiteusers AT fakultipengurusan538641 examiningtheeffectofeservicequalityesatisfactionandcomputerselfefficacyoneloyaltyamongairasiaswebsiteusers |