Mediating effects of customer satisfaction and customer delight on perceived value and customer loyality in Iran's hotel industry /

Bibliographic Details
Main Authors: Rasoul Asgarpour, 1981-, author 600140, Abu Bakar Abdul Hamid, supervisor 621919, Zuraidah Sulaiman, supervisor 598934, Fakulti Pengurusan 538641
Format: text
Language:eng
Published: 2016