The effect of complaint factors on Malaysian consumers' loyalty toward well-known brand (Maxis) and new brand (Umobile) telecommunication service providers /
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2015
Main Authors: | Nurdiyana Abdul Aziz, 1990-, Zuraidah Sulaiman, supervisor 598934, Fakulti Pengurusan 538641 |
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Format: | |
Language: | eng |
Published: |
2015
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Subjects: |
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