Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty /

Thesis (Doktor Falsafah (Pengurusan)) - Universiti Teknologi Malaysia, 2018

Bibliographic Details
Main Author: Arslan Umar, 1983-, author
Format:
Language:eng
Published: Johor Bahru, Johor : Universiti Teknologi Malaysia, 2018