Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty /
Thesis (Doktor Falsafah (Pengurusan)) - Universiti Teknologi Malaysia, 2018
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Format: | |
Language: | eng |
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Johor Bahru, Johor : Universiti Teknologi Malaysia,
2018
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_version_ | 1796759356046311424 |
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author | Arslan Umar, 1983-, author |
author_facet | Arslan Umar, 1983-, author |
author_sort | Arslan Umar, 1983-, author |
collection | OCEAN |
description | Thesis (Doktor Falsafah (Pengurusan)) - Universiti Teknologi Malaysia, 2018 |
first_indexed | 2024-03-05T15:56:19Z |
format | |
id | KOHA-OAI-TEST:548423 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T15:56:19Z |
publishDate | 2018 |
publisher | Johor Bahru, Johor : Universiti Teknologi Malaysia, |
record_format | dspace |
spelling | KOHA-OAI-TEST:5484232020-12-19T17:20:43ZInfluence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty / Arslan Umar, 1983-, author Johor Bahru, Johor : Universiti Teknologi Malaysia,2018engThesis (Doktor Falsafah (Pengurusan)) - Universiti Teknologi Malaysia, 2018Bibliography: p. 163-199.PSZJBL |
spellingShingle | Arslan Umar, 1983-, author Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty / |
title | Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty / |
title_full | Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty / |
title_fullStr | Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty / |
title_full_unstemmed | Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty / |
title_short | Influence of brand trust, innovation, image, social and ethical reputation on customer satisfaction and loyalty / |
title_sort | influence of brand trust innovation image social and ethical reputation on customer satisfaction and loyalty |
work_keys_str_mv | AT arslanumar1983author influenceofbrandtrustinnovationimagesocialandethicalreputationoncustomersatisfactionandloyalty |