Managing Hospitality Organizations : Achieving Excellence in the Guest Experience /
"Today's economy is dominated by the service sector which continues to grow at a rapid pace. Even businesses dealing primarily psychical goods are now reinventing their image and positioning themselves as service providers. Introduction to Hospitality Management: Creating Excellent Guest E...
Main Authors: | , |
---|---|
Format: | text |
Language: | eng |
Published: |
Thousand Oaks, California : SAGE Publications, Inc.,
2020
|
Subjects: |