Artificial Intelligence for Customer Relationship Management : Solving Customer Problems /

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done...

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Bibliographic Details
Main Author: Galitsky, Boris, author 643419
Format:
Language:eng
Published: Cham : Springer, 2021
Subjects: