The Balanced Scorecard : Translating Strategy into Action /
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term o...
| Main Authors: | , , |
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| Format: | software, multimedia |
| Language: | eng |
| Published: |
Boston, Mass. : Harvard Business Review Press,
1996
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| Subjects: | |
| Online Access: | https://ebookcentral.proquest.com/lib/utm-ebooks/detail.action?docID=5181917 |