Challenges of Managing Information Quality in Service Organizations /
"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for...
| Main Authors: | , |
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| Format: | software, multimedia |
| Language: | eng |
| Published: |
Hershey, PA : Idea Group Publishing,
2007
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| Subjects: | |
| Online Access: | https://link.gale.com/apps/pub/9781599044224/GVRL?u=utm |