Customer Knowledge Management : People, Processes, and Technology /
Introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy for sustainable competitive advantage. Provides coverage of CKM concepts, methodologies, tools, issues, applications, and future trends.
| প্রধান লেখক: | , |
|---|---|
| বিন্যাস: | software, multimedia |
| ভাষা: | eng |
| প্রকাশিত: |
Hershey : Information Science Reference,
2009
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| বিষয়গুলি: | |
| অনলাইন ব্যবহার করুন: | https://link.gale.com/apps/pub/9781605662596/GVRL?u=utm |