A framework of complaints and suggestions management system (CSMS) and e-CSMS /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007
Main Author: | |
---|---|
Format: | |
Language: | eng |
Published: |
Skudai : Universiti Teknologi Malaysia,
2007
|
Subjects: | |
Online Access: | http://www.psz.utm.my/sla/billing/login.asp?mid=48754 |
_version_ | 1796658478120435712 |
---|---|
author | 253123 Salwana Mohamad @ Asmara |
author_facet | 253123 Salwana Mohamad @ Asmara |
author_sort | 253123 Salwana Mohamad @ Asmara |
collection | OCEAN |
description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007 |
first_indexed | 2024-03-04T15:49:31Z |
format | |
id | KOHA-OAI-TEST:66952 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-04T15:49:31Z |
publishDate | 2007 |
publisher | Skudai : Universiti Teknologi Malaysia, |
record_format | dspace |
spelling | KOHA-OAI-TEST:669522020-12-19T16:59:35ZA framework of complaints and suggestions management system (CSMS) and e-CSMS / 253123 Salwana Mohamad @ Asmara Skudai : Universiti Teknologi Malaysia,2007engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007Negative microfilm : MFL 014751 ra575859PRZSLDatabase managementConsumer complaintshttp://www.psz.utm.my/sla/billing/login.asp?mid=48754 |
spellingShingle | Database management Consumer complaints 253123 Salwana Mohamad @ Asmara A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
title | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
title_full | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
title_fullStr | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
title_full_unstemmed | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
title_short | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
title_sort | framework of complaints and suggestions management system csms and e csms |
topic | Database management Consumer complaints |
url | http://www.psz.utm.my/sla/billing/login.asp?mid=48754 |
work_keys_str_mv | AT 253123salwanamohamadasmara aframeworkofcomplaintsandsuggestionsmanagementsystemcsmsandecsms AT 253123salwanamohamadasmara frameworkofcomplaintsandsuggestionsmanagementsystemcsmsandecsms |