A framework of complaints and suggestions management system (CSMS) and e-CSMS /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007
| Main Author: | |
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| Format: | |
| Language: | eng |
| Published: |
Skudai : Universiti Teknologi Malaysia,
2007
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| Subjects: | |
| Online Access: | http://www.psz.utm.my/sla/billing/login.asp?mid=48754 |
| _version_ | 1796658478120435712 |
|---|---|
| author | 253123 Salwana Mohamad @ Asmara |
| author_facet | 253123 Salwana Mohamad @ Asmara |
| author_sort | 253123 Salwana Mohamad @ Asmara |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007 |
| first_indexed | 2024-03-04T15:49:31Z |
| format | |
| id | KOHA-OAI-TEST:66952 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T15:49:31Z |
| publishDate | 2007 |
| publisher | Skudai : Universiti Teknologi Malaysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:669522020-12-19T16:59:35ZA framework of complaints and suggestions management system (CSMS) and e-CSMS / 253123 Salwana Mohamad @ Asmara Skudai : Universiti Teknologi Malaysia,2007engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007Negative microfilm : MFL 014751 ra575859PRZSLDatabase managementConsumer complaintshttp://www.psz.utm.my/sla/billing/login.asp?mid=48754 |
| spellingShingle | Database management Consumer complaints 253123 Salwana Mohamad @ Asmara A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
| title | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
| title_full | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
| title_fullStr | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
| title_full_unstemmed | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
| title_short | A framework of complaints and suggestions management system (CSMS) and e-CSMS / |
| title_sort | framework of complaints and suggestions management system csms and e csms |
| topic | Database management Consumer complaints |
| url | http://www.psz.utm.my/sla/billing/login.asp?mid=48754 |
| work_keys_str_mv | AT 253123salwanamohamadasmara aframeworkofcomplaintsandsuggestionsmanagementsystemcsmsandecsms AT 253123salwanamohamadasmara frameworkofcomplaintsandsuggestionsmanagementsystemcsmsandecsms |