Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Fakulti Sains Komputer dan Sistem Maklumat, Universiti Teknologi Malaysia, 2007

书目详细资料
主要作者: 449390 Wiwied Virgiyanti
格式:
语言:eng
出版: Skudai : Universiti Teknologi Malaysia, 2007
主题: