Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Fakulti Sains Komputer dan Sistem Maklumat, Universiti Teknologi Malaysia, 2007
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| Idioma: | eng |
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Skudai : Universiti Teknologi Malaysia,
2007
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| Resumo: | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Fakulti Sains Komputer dan Sistem Maklumat, Universiti Teknologi Malaysia, 2007 |
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