Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Fakulti Sains Komputer dan Sistem Maklumat, Universiti Teknologi Malaysia, 2007
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Skudai : Universiti Teknologi Malaysia,
2007
|
| Subjects: |