301835 Kotler, P., Bowen, J., & Makens, J. C. (1999). Marketing for hospitality and tourism. Upper Saddle River, N.J. : Prentice Hall.
Cita Chicago Style (17a ed.)301835 Kotler, Philip, John Bowen, y James C. Makens. Marketing for Hospitality and Tourism. Upper Saddle River, N.J. : Prentice Hall, 1999.
Cita MLA (9a ed.)301835 Kotler, Philip, et al. Marketing for Hospitality and Tourism. Upper Saddle River, N.J. : Prentice Hall, 1999.
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