Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System

A performance measurement system (PMS) has been identified by different authors since 1990, which over 20 years ago failed to satisfy the requirement of Business Process (BP) measurement. The literature shows there are lack of research discussing performance measurement in the context of business pr...

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Bibliographic Details
Main Authors: Nor Mahirah, Mustapha, Noor Azlinna, Azizan, Sorooshian, Shahryar
Format: Conference or Workshop Item
Language:English
Published: 2016
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/15789/2/fim-2016-sorooshian-Innovation%20And%20Growth.pdf