Performance Measures for Developing the Performance Measurement System: Systematic Literature Review Approach

Determining the most relevant performance measures is the major challenges that organizations have to encounter for generating an effective performance measurement system (PMS). Selecting performance measures can be characterized as a multiple criteria decision making (MCDM) problems, as it involves...

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Bibliographic Details
Main Authors: Nor Mahirah, Mustapha, Sorooshian, Shahryar, Noor Azlinna, Azizan
Format: Article
Language:English
English
Published: Romanian Society for Quality Assurance - SRAC 2017
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/16685/1/Q-as_Vol.18_No.156_February-2017_p57-64.pdf
http://umpir.ump.edu.my/id/eprint/16685/7/fim-2017-sorooshian-Performance%20Measures%20for%20Developing1.pdf