Intervening decision-making in using alternative dispute resolutions: A parsimonious intervention model

Extending the concept of Technology Acceptance Model (TAM). This study develops a parsimonious alternative dispute resolution intervention model. Experts’ opinions suggested normative pressures (NP) and trust (TR) are influencing forces in shaping attitude. Intervention is most effective in two situ...

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Bibliographic Details
Main Authors: Lee, Chia Kuang, Yiu, Tak Wing, Cheung, Sai On
Format: Book Chapter
Language:English
Published: Springer Nature 2022
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/34223/1/Intervening%20decision-making%20in%20using%20alternative%20dispute.pdf