A Systematic Literature Review on Consumer Behaviour in Innovative Last-Mile Delivery

Purpose: The main purpose of this paper is to determine the current trend of study in innovative last-mile delivery and the factors that influence consumers’ behaviour in innovative last-mile delivery. Design/methodology/approach: This systematic literature review is guided by established guidelines...

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Bibliographic Details
Main Authors: Fara Adura, Mohd Yusoff, Fazeeda, Mohamad, Puteri Fadzline, Muhamad Tamyez, Siti Aisyah, Panatik
Format: Article
Language:English
Published: GBMR 2023
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/37923/1/A%20Systematic%20Literature%20Review%20on%20Consumer%20Behaviour%20in%20Innovative%20Last-Mile%20Delivery.pdf