Classifying Software Requirements Using Kano's Model to Optimize Customer Satisfaction

Classifying Software Requirements Using Kano's Model to Optimize Customer Satisfaction

Requirements elicitation is a critical and error-prone stage in software development where user requirements should be defined accurately to ensure the success of the software system. In a highly competitive market, businesses are focusing more on satisfying customer needs which largely affect custo...

Disgrifiad llawn

Manylion Llyfryddiaeth
Prif Awdur:	Balsam, A. Mustafa
Fformat:	Pennod Llyfr
Iaith:	English
Cyhoeddwyd:	IOS Press 2014
Pynciau:	QA76 Computer software
Mynediad Ar-lein:	http://umpir.ump.edu.my/id/eprint/8513/1/Classifying_Software_Requirements_Using_Kano%27s_Model_to_Optimize_Customer_Satisfaction.pdf

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