Analisis Kualitas Layanan Penyerapan Aspirasi Anggota DPR RI Dengan Pendekatan Quality Function Deployment (QFD)
Public satisfaction can be achieved if the government apparatus directly involved in the service, can understand and appreciate and wish to perform excellent service. This study aims to identify the level of public satisfaction with the performance of Members of the House of Representatives Commissi...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Serang Raya
2017-12-01
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| Series: | Jurnal Sistem dan Manajemen Industri |
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| Online Access: | http://e-jurnal.lppmunsera.org/index.php/JSMI/article/view/473 |