ANALISIS KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH PADA BANK JATENG CABANG PEMBANTU SAMPANGAN
This study aims to determine and measure the effect of Service Quality variables on Customer Loyalty at Bank Jateng Branch of Sampangan. The data in this research is obtained by filling the questionnaire to 100 customers of Bank Jateng Sampangan Branch Office. Sampling using purposive sampling met...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Finance and Banking Program, Accounting Department, Politeknik Negeri Semarang
2019-08-01
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Series: | Keunis |
Subjects: | |
Online Access: | https://jurnal.polines.ac.id/index.php/keunis/article/view/1532 |