Engagement on Twitter, a Closer Look from the Consumer Electronics Industry

Engagement represents the commitment and bond between a brand and its customers, and achieving high levels of engagement is now a competitive advantage for companies. Determining the engagement index was a high-cost activity for organizations and consumers in the past decade due to the time and cost...

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Bibliographic Details
Main Authors: Danilo Garcia-Rivera, Sebastián Matamoros-Rojas, Claudia Pezoa-Fuentes, Iván Veas-González, Cristian Vidal-Silva
Format: Article
Language:English
Published: MDPI AG 2022-04-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/17/2/29