Strategi self presentation pada karyawan bank bagian customer service
Customer service is a bridge for bank to the customer so they are required to provide the highest quality service in order to maintain the relationship and the bank remains a good image in the eyes of the customer. The purpose of this study was to determine self-presentation strategies on the bank&#...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Muhammadiyah Malang
2013-01-01
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| Series: | Jurnal Ilmiah Psikologi Terapan |
| Subjects: | |
| Online Access: | https://ejournal.umm.ac.id/index.php/jipt/article/view/1363/1458 |